User Data Deletion Instructions

1. Introduction

Ewyze (Pty) Ltd respects your right to privacy and data protection. If you wish to delete your personal data that we have collected via our WhatsApp Business App or other digital services, please follow the instructions below.

2. What Data Can Be Deleted

You may request deletion of the following data:

• Your name, contact details, and personal identifiers
• Message history or communication logs
• Service request history and job card references

3. How to Request Deletion

To initiate a data deletion request:

• Email us at info@ewyze.net
• Include the subject line: Data Deletion Request
• Specify the data to be deleted and the platform (e.g., WhatsApp, website)

We may require identity verification to process your request securely.

4. Processing Timeline

We aim to process all verified requests within 14 business days. You will receive a confirmation email once the deletion is complete.

5. Exceptions

We may retain certain information where legally required or for legitimate business interests, such as tax or audit obligations, security, and fraud prevention.

6. Contact Us

For questions or concerns about data deletion or privacy, contact us:
Ewyze (Pty) Ltd
Email: privacy@ewyze.net
Website: www.ewyze.net